Terms & Conditions
Postage: Free UK delivery included in price - International delivery available but please contact the studio for a shipping quote before ordering.
Turnaround time: Estimated 4 weeks from receipt of your order. Timelines may vary slightly depending on studio schedule; any delays will be communicated directly.
Artwork process: Each piece is hand-painted in my signature ocean-inspired style. While requests for general themes (waves, horizon) can be made, the final composition remains at Gemma’s creative discretion. Please note, no texture is added to these pieces due to the fact it will not withstand wear. All painting scenes are flat but still have Gemma’s unique ocean inspired style.
Refunds & cancellations: Once painting has begun, commissions are non-refundable.
Care: All pieces are painted using fabric paint which can be machine washed at 30 degrees - do not tumble dry. Washing over 30 degrees will degrade the paint and artwork scene. Footwear is sealed for durability, however topping up with a waterproofing spray every 6 months is advised if worn regularly.